@TeamYouTube My videos when I publicly open them to public haven't been going to sub boxes, I've been trying to upload a video but it's not going to anyone. Help is appreciated.
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Replying to @Hexx81
We're here to help. Make sure you select 'Notify subscribers' under advanced settings when you publish your videos. Also, are your subs reporting that no notifications are sent or that your videos aren't showing up in their subs feed? Keep us posted, we'll take a look.
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Replying to @TeamYouTube
The 'Notify Subscribers' box in Advanced Settings is checked off and is impossible to uncheck, as it's not touchable to me. And yes, I uploaded a video yesterday and no one got the video in their notification settings, subscription and bell.pic.twitter.com/oZq0yiVv63
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Replying to @Hexx81
We'll need to look into this further, send the video URL and screenshots our way. Also, any chance you have a YouTube Channel URL for one of your subs who didn't get the notification? A specific example would be really helpful to investigate. Let us know.
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Replying to @TeamYouTube
Ah yes, I can be able to do that. I did a specific example experiment using my alt, the result was my video not getting into their notification box. Vid: https://youtu.be/Q-YWFV_eU38 Channel: https://www.youtube.com/c/xdestroy Alt used in video: https://www.youtube.com/channel/UCldbZeMS-n0r7RqVU7WBH8w …pic.twitter.com/4APAzpKymm
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Replying to @Hexx81
Thanks for the info. Are you able to follow us so we can reach out over DM? Let us know once you have.
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Thanks for following us. We have sent you a DM with the next steps.
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