Hey @TeamYouTube @YouTube Any idea why this keeps happening? Whenever I try to play a video I get an error screen for upwards of 30 seconds before the video plays. I've reset my cookies & cache, restarted my device, and turned off hardware acceleration in chrome...
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@YouTube@TeamYouTube (cont)...It's not linked to my account as I've tried on other devices. The error I get is "IlD4QEgrQEB0x1up". Thanks, this is really frustrating.pic.twitter.com/34955B3exM
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Replying to @realNickPDX
Thanks for the detailed info. Could you try uploading from a different browser/incognito mode to see if that fixes the issue? Keep us posted.
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Replying to @TeamYouTube
uh this doesn't have to do with uploading a video, when I try to WATCH a video I get an error for a little bit before the video starts. As I've stated before, it seems to be linked to chrome. I've reinstalled chrome too, nothing.
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Replying to @realNickPDX
Hmm, what device are you on? Share more details and we'll see what we can do. Thanks.
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Replying to @TeamYouTube
Windows 10 Pro, 8GB Ram, i5-2400 cpu, chrome 73.0.3683.75. I'm on YouTube web
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Replying to @realNickPDX
Thanks for the info. You can try clearing the browser's cache & cookies while on browser to see if that helps. Here's how: https://goo.gl/C7RrB1 . Also, try using a different browser or Incognito mode to see if that makes a difference. Let us know how it goes.
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Replying to @TeamYouTube
i already did that... as i said in the first tweet. honestly youtube it takes two seconds to notice that i said that...
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Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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