hi @YTCreators i can't access quarterly channel analytics on the new or old studio. been like this for at least a week #SOS
We'd like to know more. What device are you on? Do you see any error message while accessing your channel's analytics page? Also, share screenshots if any for us to look into it. Keep us posted.
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using macbook, tried both chrome & safari. everything seems to be working OK (although very slow) w/ analytics until i toggle to the quarterly view, then it freezes w/ no data. screenshot of the error message "server problems" attachedpic.twitter.com/03eSrUQLyf
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Thanks for the info. Have you tried clearing your browser's cache and cookies? Here's how: https://goo.gl/xhneLi . Also, try using Incognito mode to see if that fixing the issue. Let us know if that helps.
End of conversation
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