@TeamYouTube I’m already having a horrible day and I find out that my “free trial” of YouTube red is really a scam? Wtf?? Why did you guys charge my account??? Please help, you literally overdrew my account.
Sorry to hear about the trouble. Could you please get in touch with our YouTube Premium support team who can look into the specifics and help you further? Here's how: https://goo.gl/VWbViH . Hope this helps.
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Could you tell me how to access that? I already went there and it essentially referred me to you guys on here. I may be blind but I can’t see anywhere that it shows a contact via email form or phone.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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I’m coming up on the anniversary of a family member’s death and wanted to try something new to distract myself and instead you guys are drawing from my account. You send me to a support link that literally runs me in circles. Please for the love of all that is holy help.
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Please click on 'Get support' on the top right corner of the Support page and select your issue. You should be able to contact our team for assistance. Hope this gets resolved.
End of conversation
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This was supposed to be a free trial. I have spent the last hour trying to figure out how to contact support directly and there is no easy way to do it. I’ve tried the music app, YouTube app, and the browser? It all links to your channel and your twitter as well as forums.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Where is the email option? The call option? Come on?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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They said 1 business day contact? It’s now been like 2 weeks almost??
Thanks. Twitter will use this to make your timeline better. UndoUndo
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