We'd like to understand this better. Could you share a screenshot of your channel monetization page: https://goo.gl/ySjhEs ? Keep us posted.
Hmm. Our AdSense support team will be able to look into specifics and help you further with this. Here's how you can contact them: https://goo.gl/tXrgWC . Hope this gets resolved.
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Sure, let us know how it goes. We're just a tweet away if you have any questions.
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