Hmm, are you able to see your channel under 'Account Menu' on http://YouTube.com ? Share the screenshot of the same without revealing your email address. Thanks.
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Replying to @ahmmad_khaleed
Thanks for all the info. Just to confirm, this started happening when you tried transferring your account to brand account? Keep us posted.
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Replying to @ahmmad_khaleed
Thanks for confirming. We've passed this along to our team to take a look and will keep you posted once we hear back. Appreciate your continued patience with us.
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Replying to @TeamYouTube
Thanks, please one more thing, before the problem, i have 1k subscribe, i want to enable community because it will help me so much, and i want a custom url but its shows me i’am not qualified, but i am qualified, i tried everything but nothing worked, and thank you for everything
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Replying to @ahmmad_khaleed
You're welcome! It can take up to 1 week to see the Community tab after passing 1k subs. Otherwise, if you have more than one Community Guideline strike on your channel then you won’t be able to use the feature. Let us know if this helps.
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Replying to @TeamYouTube
thank you for everything The problem has been resolved

but i can't make a custom url and i don't know why because i am qualified @TeamYouTubepic.twitter.com/Zi0nFDNUeP
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Replying to @ahmmad_khaleed
Happy to help! Are you seeing an error message when you're trying to claim a 'Custom URL'? Also, just to confirm, have you tried the steps listed here: https://goo.gl/ipP9NE ? Keep us posted.
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Replying to @TeamYouTube
yes i tried the steps, i think that supposed be a button with word "enable" to make one right? or there is another way?
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Thanks for the info. We've passed this along to our Creator support team. We'll share an update once we have one. Appreciate your patience.
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