@TeamYouTube I'm getting an error message when uploading. Apparently "The video has failed to process. Please make sure you are uploading a supported file type"
The file is MP4, although I've tried MPEG too. Codecs are all fine so any idea what's up?
Thanks
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Replying to @The_Elite_MYT
That doesn't seem right. What device are you on? Send some details our way and we'll look into it.
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Replying to @TeamYouTube
I'm on my laptop, using Opera. I uploaded a bunch of videos yesterday with no problem. I even tried uploading another video to see what happens and nothing. Upload completes and then it stops at 0% processing, failing shortly after.
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Replying to @The_Elite_MYT
Thanks for the details. Have you checked our Help Center article on how you can troubleshoot common uploading errors: https://goo.gl/WbRtHj ? Let us know.
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Replying to @TeamYouTube
I have used the guide and the only thing I hadn't tried was a different browser. I've just tried that and the same error occurs.
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Replying to @The_Elite_MYT
Thanks for trying those steps. This might also happen if you're uploading a file in the wrong format. Make sure you’re using a supported file type: https://goo.gl/w4vnYx . Let us know if that helps.
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Replying to @TeamYouTube
I've tried all the other suggested file formats that my video editor can convert to. All failed apart from FLV. The quality seems to be less than MP4, but it's functional at least. Assuming this continues to work, it'll do. Thanks for your help.
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Thanks for your efforts in trying to fix this. Please send a feedback report on this with these steps: https://goo.gl/WdI0BK . You may not receive a response, but we do review everything and fix issues.
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