That's odd. To confirm are you trying to live stream using an encoder or a mobile device? Also, try switching networks, signing out and signing in back to see if that makes a difference. Here's our Help Center article for more info: https://goo.gl/54r9Eg
Hmm, for us to understand this better, mind sharing a screenshot of 'Status and feature' page: https://goo.gl/aYtEBv ? Thanks.
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We would want you to click the link above, take a screenshot and send it over. We'll take a look. Thanks!
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