Hi there, this means that the info provided by you in the take down request is incomplete, i.e. it doesn't have enough details to help our team determine if it's a valid request. Learn more: https://goo.gl/Y8zpf6 . Hope this helps clarify.
While we can't cover specifics, you could reach out to our Copyright team for further clarifications: https://goo.gl/gJKU5B ? They can look into this for you.
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