@YouTube just bought a Star is born on YouTube and it won't play, it's all glicthy on the TV why is this?
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Replying to @Monsteress
We'd like to understand this better. Are you getting an error message while playing the video? Let us know!
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Replying to @TeamYouTube
No it's just glicthy but the sound is perfect, it's disappointing as we have purchased the movie to watch on Tv
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Replying to @Monsteress
Could you try uninstalling the app, restarting your device and reinstalling the app to see if that makes a difference? Let us know.
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Replying to @TeamYouTube
Yeh we have tried that, when we stream the movie from a phone its OK but on the TV its glicthy but the sound is perfect
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Appreciate your efforts. To help the right team better investigate, please send a feedback report from the device having the issue: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues. Thanks.
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