@TeamYouTube My most recent video is doing incredibly bad due to sub box issues, the video below is proof that something is up with my upload. Can it be looked at? Thanks.pic.twitter.com/FXMBXvkAOq
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Replying to @Bakbak_YT
Just to confirm, are your subs reporting that no notifications are sending or that your videos aren't showing up in their subs feed? Appreciate the details.
2 replies 0 retweets 0 likes -
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Replying to @Bakbak_YT
Thanks for the info. Have you checked "Notify subscribers" under advanced settings before publishing your videos? Also, could you have your subs check their notification & bell settings to make sure they've opted in to receive *all* notifications? Let us know.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
Why yes ofcourse I have it turned on. The video clearly shows that it has nothing to do with something that comes from my end. Because of this, my video is not being put on home pages cause of "low interest".
1 reply 0 retweets 1 like -
Replying to @Bakbak_YT
Thanks for confirming. Could you check with your subs, if this is happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info.
1 reply 0 retweets 2 likes -
Replying to @TeamYouTube
As far as I know desktop and phone, haven't heard anyone about email notifications. My video got 120 views in the first 5 minutes, which is normally around 2000, so as far as I know it has to do with subbox notifications.
1 reply 0 retweets 3 likes
Thanks for the info. Could you reach out to our Creator Support team: https://goo.gl/BxLi8H ? They can dive into this further with you.
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