@TeamYouTube Hello, i am getting alot of complains from my subs that the videos are not reaching their feeds and notifications are not being pushed out. The effects are visible for the last two videos. I hope you can help.https://www.youtube.com/user/LeoSharptailInArabic/ …
Thanks for reaching out. Could you check with your subs, is this happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info.
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Mobile push notifications were the main complaint. It is also my main source of views which is through mobile devices. Not many check email notifications apparently as non mentioned it when i gathered info from them before hand
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Also i tested it out with my cousin for the last video. He has the notification bell on and used to get notified as soon as a video was posted. He did not get one for the last video.
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Hmm, could you ask them to double check their bell settings for your channel and make sure they've opted-in to receive all notifications and not just "occassional"? Here's a guide to help check that: https://goo.gl/UCRcbp . Let us know.
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