@TeamYouTube Having problems with play back on my friends youtube page that I work for. https://youtu.be/wpkCxfyHQCs
Its just a blank screen. This is our most important video can you help us?
That's odd. Have you tried changing the privacy settings of the video from public to private and vice-versa to check if that makes any difference? Let us know how it goes.
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Just did that, and its still a blank screen
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Hmm, we recommend you getting in touch with our Creator Support team. They can dive into this further with you. Here's the link to contact them: https://goo.gl/BxLi8H . Hope this gets resolved.
End of conversation
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