Hmm, generally you should be receiving the option to appeal even after the video gets taken down by a strike. Are you able to share the video URL for us to look into this further? Keep us posted.
While we don't have an ETA, we review appeals 24/7 and reply as soon as we can. You should hear back via email shortly. Also, you can only retrieve your video once the channel is active. Appreciate your patience.
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