@YouTube I'm having trouble claiming a custom url - it says I'm eligible, I follow the steps but then nothing happens. Can you help please?
Thanks for the info. When we take a look at the screenshot shared, we notice that there is no suffix or prefix added to the desired custom URL. Also, clearing your browser's cache & cookies often fixes most issues & try using a different browser to see if that makes a difference?
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I didn't get the option to add a suffix or prefix, the two screens I got are exactly as the screenshots, one after the other. Have tried clearing cache, cookies, different browser and different machine/os. Still the same thing happens.
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Thanks for the info. Mind sharing the channel URL? We'll take a look and pass it along to our team, keep us posted.
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