@YouTube I'm having trouble claiming a custom url - it says I'm eligible, I follow the steps but then nothing happens. Can you help please?
Sure, we'd be happy to help. To confirm, have you gone through this Help Center article to check the eligibility criteria and the steps to claim custom URL: https://goo.gl/k829nW ? Keep us posted.
-
-
I have. See attached screenshots for the process I've followed. Nothing happens when I click 'confirm choice' on the second screen.pic.twitter.com/TSZesNG5xc
-
Thanks for the info. When we take a look at the screenshot shared, we notice that there is no suffix or prefix added to the desired custom URL. Also, clearing your browser's cache & cookies often fixes most issues & try using a different browser to see if that makes a difference?
- 8 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.