Yo @YouTube @PlayStation I watch #youtube on my #ps4 and it just keeps crashing I keep reporting it and never gets fixed it really annoys me because what happens the video plays and audio is cut and I can't control it until it tells me there is error Thx and plz help :)
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Replying to @tacsmgislyfe
Thanks for reaching out. Could you help us with the screenshot of the exact error message you see? also, try signing out and signing back in and let us know if it does the trick for you.
2 replies 0 retweets 2 likes -
Replying to @TeamYouTube
Thank you
@TeamYouTube I've signed in and out multiple times and nothing but when it happens next I'll be sure to shoe screenshots1 reply 0 retweets 0 likes -
Replying to @tacsmgislyfe
You're welcome. Try resetting the app from the settings option, this should clear things up for you. Let us know how it goes.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
So this is the error that pops up I press on suggested it says to system software update and I've reported this multiple times not sure if this error code thing is more of a
@PlayStation thing or you guys know what it meanspic.twitter.com/I9W01KikNR
1 reply 0 retweets 0 likes
Looks like there are no active technical issues on our end. We'd like to confirm if your device firmware is updated to the latest version. Keep us posted.
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