@YouTube I’m having some trouble with the YouTube app on my iPad, the comments will not load. They bottom section where’d they beis just blank. How do I fix this?
-
-
Replying to @ryant12_thiel
We'd like to help! Could you send us a screenshot of the issue? Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
This is what it looks like. I’ve tried refreshing the app, logging out, and reinstalling it multiple and nothing happens, it is still black.pic.twitter.com/Y9rgpYQtg0
1 reply 0 retweets 0 likes -
Replying to @ryant12_thiel
Thanks for the info. Could you try clearing your browser's cache and cookies to see if that makes a difference? Here's how: https://goo.gl/U6TA4B . Let us know if this helps.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I just tried it, unfortunately, it still did not work. Is there anything else I could try?
1 reply 0 retweets 0 likes -
Replying to @ryant12_thiel
Appreciate your efforts. We recommend you to try uninstalling and reinstalling you to see if that fixes things for you? Let us know.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Unfortunately again that didn’t do anything, the comments are still blank
1 reply 0 retweets 0 likes
Got it, thanks for the update. Share more details in a feedback report using these steps: https://goo.gl/VjzRwm . This helps us identify and fix widespread issues. Make sure you're logged into the account and device experiencing the issue when you send it in. Appreciate it.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.