@YouTube and @YTCreators I looked everywhere for an answer to this but things helps! When I try to upload a png file for a thumb is it says something about not located JSON file? Can you please help me because I can’t upload my own thumbnails.
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Replying to @GuardianOfDaSea
We'd like to help. What device are you using? If you're using a desktop, try clearing the browser's cache & cookies to see if that fixes the issue: https://goo.gl/e2dYZt . If you're on app, try uninstalling the app, restarting the device and reinstalling the app. Let us know.
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Replying to @TeamYouTube
Yep I’m on desktop. I’ll that, thank you so much!
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Replying to @GuardianOfDaSea
Sure! Let us know how it goes.
10:10 PM - 4 Mar 2019
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