@TeamYouTube I am trying to watch a specific Livestream VOD. And the audio sounds very similar to white noise which replaced the original audio. While it does not affect other VODs or videos. I can only confirm Android after restarting phone issue still happens.
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Replying to @tthirtle
Thanks for reaching out. Have you tried uninstalling the app updates, restarting the device and reinstalling the app updates to see if that helps resolve the issue? Let us know.
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Replying to @TeamYouTube
Well, now that the white noise on that VOD is gone it's completely mute now.
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Replying to @tthirtle
Thanks for confirming. Have you tried signing out and signing back in to see if that makes a difference? Also, try switching networks, WiFi to cellular and vice versa. Let us know how it goes.
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Replying to @TeamYouTube
While I am unable to switch to WiFi as my ISP is currently down. I did try another cellular device (windows tablet) which somehow managed to work for 5 seconds and that has the white noise issue.
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Hmm, to help the right team better investigate, please login to the account experiencing the issue & send a feedback report directly from YouTube: https://goo.gl/WdI0BK . You may not receive an individual response back, but the details will help us identify & fix any issues.
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