@TeamYouTube @YTCreators Hey guys - I'm still having trouble using my 'Favourites' playlist. Usually I get an error when trying to add videos to the playlist - other times I get nothing. They just don't show up in the playlist. I reported this a while back - could we DM?
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Replying to @GamingSpeedy
We'd like to look into it. Mind sharing a screenshot of the error message? Also, which device is this happening on? Let us know.
1 reply 0 retweets 4 likes -
Replying to @TeamYouTube
Happens on every platform - I typically get a (404) error that sometimes shows up.pic.twitter.com/nxNlcwLd1g
1 reply 0 retweets 4 likes -
Replying to @GamingSpeedy
Thanks for the screenshot. Would you mind telling us some of the steps you've tried? We may have some more steps up our sleeve that you may not have tried yet. Let us know.
1 reply 0 retweets 2 likes -
Replying to @TeamYouTube
I'm not really sure how to go about fixing it! Let me know what you think can fix this
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Replying to @GamingSpeedy
Hmm, could you try uninstalling & reinstalling the app updates after restarting the device to see if that makes a difference? Keep us posted.
2 replies 0 retweets 2 likes -
Replying to @TeamYouTube
It won't - as it happens on every platform that I try! I have tried clearing cache / cookies / history etc etc
1 reply 0 retweets 5 likes
Hmm, to help the right team better investigate, please login to the account experiencing the issue & send a feedback report directly from YouTube: https://goo.gl/WdI0BK . You may not receive an individual response back, but the details will help us identify & fix any issues.
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