@YouTube my daughter made a channel without my knowledge a while ago - she is no longer able to access the account to delete the channel - how can we delete it?
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Replying to @MetamorfosisHQ
We'd like to look into this. Are you seeing any specific error message when you're trying to access the channel? Also, sharing screenshots would be helpful too. Let us know.
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Replying to @TeamYouTube
She doesn’t know her password or email address to get in to delete it.
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Replying to @MetamorfosisHQ
Hmm, your daughter needs to have at least one of the account related info(i.e email or & any recovery options). Once she has any of these details, the account can be recovered. You can also try following the steps mentioned here: https://goo.gl/d6HNZQ . Let us know.
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Replying to @TeamYouTube
She has no idea what her email address was that she signed up with and can no longer access her emails anyway. I do not want videos of my child on YouTube - there must be a way to remove the channel as it is a safeguarding issue!
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Replying to @MetamorfosisHQ
Understood. Are you able to follow us so we can reach out over DM? Let us know once you have, thanks.
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