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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. IG | ilyythreads‏ @ilyytthreads Jan 24
      • Report Tweet

      @TeamYoutube I need help. My restricted mode is off but it always blocks me from age-restricted videos. Can you please help me fix this issue?

      1 reply 0 retweets 0 likes
    2. TeamYouTube‏Verified account @TeamYouTube Jan 24
      • Report Tweet
      Replying to @ilyytthreads

      Thanks for reaching out. Do you see the same across devices/browsers? Also, there's a chance the network admin has enabled the restricted mode for limited viewing experience on YouTube. Here's a bit more information about the setting: https://goo.gl/zcp9Mv . Let us know.

      2 replies 0 retweets 0 likes
    3. IG | ilyythreads‏ @ilyytthreads Jan 24
      • Report Tweet
      Replying to @TeamYouTube

      Google has also blocked all the age restricted browsers and there is no way of finding it. My YouTube is updated.

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube Jan 24
      • Report Tweet
      Replying to @ilyytthreads

      Hmm, it might help to review your date of birth in your account and update if needed. Go here: https://goo.gl/YtpwYv . Keep us posted.

      1 reply 0 retweets 0 likes
    5. IG | ilyythreads‏ @ilyytthreads Jan 24
      • Report Tweet
      Replying to @TeamYouTube

      Thank you so much. I changed my birthday and I confirmed the age restriction on a video. It's working now. Thank you so much.

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube Jan 24
      • Report Tweet
      Replying to @ilyytthreads

      You're welcome. We're here if you have any other questions!

      12:48 PM - 24 Jan 2019
      0 replies 0 retweets 0 likes

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