We'd like to understand this better. Are you able to share a few screenshots of the screen? Also, have you tried any troubleshooting steps so far? Keep us posted.
Understood. To help the right team better investigate, please send a feedback report from the device with these steps: https://goo.gl/WdI0BK . While you may not get a direct response, we do review everything and use the details to identify and fix issues. Thanks.