@YouTube why is background play and screen off play not working when I'm literally paying for this service to work
Hmm, please double-check that you've enabled background play in your app settings: https://goo.gl/fhXXDg . Let us know how it goes.
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Of course ! I've troubleshooted literally everything
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Appreciate you letting us know. Can you get in touch with our YouTube Premium support team? Here's how: https://goo.gl/m11wvR . They can look into the details for you. Hope this gets resolved.
End of conversation
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