@TeamYouTube um what is this youtube? the white bar keeps me from seeing the whole screen, and when i tried to scroll up it turn grey and tilt the video down.pic.twitter.com/tHmrrOy3WQ
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Thanks for reaching out. Have you tried clearing the browser's cache & cookies to see if that fixes the issue? Here's how: https://goo.gl/e2dYZt . Also, try using a different browser or Incognito mode to check if that makes any difference.
clearing the cookies & cache doesn't work but changing the browser did work ( chrome still had that bar even in Igconito mode)
Understood. If the issue persists, please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While you may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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