@TeamYouTube I moved my new channel to a Brand Account, and now any video I try to upload is rejected by the server. Uploads work fine on my other, non-Brand account. I was supposed to make my content debut today and now have missed the date. Any fixes?
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Replying to @VeiledDesires99
Thanks for reaching out. To clarify, transition of channel to brand account doesn't effect the uploads. Try our upload troubleshooter to get this sorted: https://goo.gl/18uFDi . Let us know how this goes.
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Replying to @TeamYouTube
I already have followed the troubleshooter. I have tried multiple up-to-date browsers-regular and incognito, renaming the file, re-encoding the file, disabling ad blocker, I've even tried on my account on 3 different computers. Still, the YouTube server rejects my video.
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Replying to @VeiledDesires99 @TeamYouTube
It IS a glitch with the Brand Account. I have tried to upload my exact video file on a different account, one that is not a Brand, and it uploads fine. Multiple other people in the community forums have already reported this issue as well.
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Replying to @VeiledDesires99
Hmm. If you're a part of YPP, lets connect you with our Creator Support team for a further look in this: https://goo.gl/fjwNe9 . Hope this gets resolved.
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Replying to @TeamYouTube
I'm a brand new channel and my focus is primarily mature content, so I doubt I'm eligible for the YPP. Do I have any other options?
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Replying to @VeiledDesires99
We'll help. Can you send a few screenshots of what you see when you try uploading via the Brand account? Let us know.
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Replying to @TeamYouTube
The issue seems to have resolved on its own. I think it's a glitch with the Brand Account where it prevents uploads for a couple of days upon switching to it and then goes back to normal. Thanks for the responses.
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Glad it is fixed now. We're just a tweet away if you need any help in the future!
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