We're here to help. Make sure that you've selected 'Notify subscribers' under 'Advanced settings'. Also double check if your subs have *all* notifications enabled and not the 'occasional' option. Also, your subs can check their notification settings: https://goo.gl/giVA8o
We'd like to look into it better. Could you ask your subs to reach out to us? Thanks.
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*Notify Subscribers* option is available only while uploading a video. Here you go: Advanced settings > under Distribution options > "Notify subscribers". Hope this helps clarify!
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