@TeamYouTube My most recent 4K upload has been up for over 4 hours and is still stuck at 360p. Will it fix itself or do I need to re-upload it?
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Replying to @timelagstudio
Thanks for reaching out. Note that higher resolution formats render more slowly. Hence, the availability of HD may take a bit longer than other resolutions. Also, share the video URL so we can check on our end. Keep us posted.
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Replying to @TeamYouTube
I realize the higher resolution formats render more slowly. But it usually only takes 10 minutes. I post at 9pm Pacific time, currently 1:52am. Still stuck at 360p. Here is the link: https://youtu.be/otjkpqoIn_c Thank you for getting back to me!
1 reply 0 retweets 0 likes
Thanks for the URL. We recommend giving it some more time to be available in HD. If it's still the same, you can remove/delete the video and upload it again. Also, you might want to reach out to our Creator Support team who can help you with more info: https://goo.gl/BxLi8H
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