@TeamYouTube my Nintendo switch keeps getting a playback error and won't let me watch any videos on It and i do know it's not the internet please help and the most recent code I've gotten from the playback error is 5KWE YGJA ZH5E
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Replying to @Ethan01061
We'd like to help. Just to confirm, have you tried resetting the app? Also, do you see this happening on any other device? Let us know.
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Replying to @TeamYouTube
Yes I have try to reset the app and it doesn't happen on any other devices
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Replying to @Ethan01061
Thanks for trying those steps. Just to make sure, could you try switching networks to see if that helps? Let us know.
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Replying to @Ethan01061
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/9ngJXx . While every individual report may not get a direct response back, we do review everything and use the details to investigate. Thanks!
5:59 PM - 21 Jan 2019
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