I can't figure out why the livestream chat won't show up on the replay. Anyone know how to fix this?@YouTube @TeamYouTube
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Replying to @MamaBethsWorld1
Just to confirm, is this happening with a single stream or multiple? Let us know.
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Replying to @TeamYouTube
It happened for the second time tonight. I have the box checked to have the chat displayed
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Replying to @MamaBethsWorld1 @TeamYouTube
Latest video onhttp://YouTube.com/MamaBethsWorld
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Replying to @MamaBethsWorld1
Thanks for sharing video URL. Which device are you using? Also, does this happen across devices/browsers? Appreciate your patience.
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Replying to @MamaBethsWorld1
Hmm, while clearing your browser's cache and cookies or using another browser on desktops, updating or reinstalling the app often fixes most issues on your mobile device. Let us know how it goes.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
I fixed it. It just took about an hour after uploading for the checkbox to appear, then the live chat was on.
1 reply 0 retweets 0 likes
Glad it's fixed! Reach out if you have any other questions in the future. We'd be happy to help.
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