@YouTube @YTCreators @TeamYouTube I verified my YouTube account Star Islandian Mapping but it still won't let me add custom thumbnails. I also thought I already verified that account last year.
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Replying to @Ifyouwantmetoj1
Just to confirm, have you tried verifying your account by phone by following these steps: https://goo.gl/Fj5RWf ? Keep us posted.
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Replying to @Ifyouwantmetoj1
Hmm, could you let us know which device are you using?
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Replying to @TeamYouTube
I used PC for the verification process. And, afterwards, when I did some stuff, it said "you are already verified".
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Replying to @Ifyouwantmetoj1
Thanks for letting us know. Could you please clear your browser cache and cookies. Also, try disabling 3rd-party extensions if you use any. Let us know if that makes a difference.
8:17 PM - 20 Jan 2019
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