@YouTube @YTCreators @TeamYouTube I verified my YouTube account Star Islandian Mapping but it still won't let me add custom thumbnails. I also thought I already verified that account last year.
Just to confirm, have you tried verifying your account by phone by following these steps: https://goo.gl/Fj5RWf ? Keep us posted.
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Yes, I did that.
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Hmm, could you let us know which device are you using?
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