@TeamYouTube I don't know if I'm speaking the the right people, but my YouTube app isn't loading on my phone, I've tried turning off my phone and turning it on again and I deleted the app from my phone to redownload it again but that didn't work is there anything more I can do? X
Hey Gennie, thanks for reaching out. What happens when you try to open the app? Are you receiving an error message? Does this happen on any other device? Also, could you confirm if your device is running on the most updated OS? Keep us posted.
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When I open the app it just goes all white, I don't receive any messages of error and I have the iPhone 5c and doesn't let me update the IOS x
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Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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