Hmm, could you try deleting the app from your Xbox, and reinstalling it. Let us know if that helps!
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Yep done that, uninstalled then reinstalled, still no joy

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Thanks for trying those steps. To help the right team better investigate, please send a feedback report from the device having the issue: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues. Thanks.
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