That's odd! Could you try restarting your device and also disconnecting and reconnecting the internet connection? Also, please confirm if your device is running the most updated OS.
Oh ok! Try uninstalling and reinstalling the app to check if that helps. Also, make sure your device is running the latest OS. Keep us posted.
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Already done that and it’s on ios 12 (latest update)
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Thanks for confirming. Could you share more details in a feedback report using these steps: https://goo.gl/WdI0BK . That helps us identify and fix issues. Make sure you're logged into the account experiencing the issue when you send it in!
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