@TeamYouTube I have a YouTube Premium subscription yet I am still getting ads and cannot do background play on my mobile app... How do I fix this?
That's strange! Are you logged into the correct account which has Premium subscription? Let us know.
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I have multiple account signed in but the current selected account is the one that has the premium subscription.
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Thanks for confirming. Please get in touch with our YouTube Premium support: https://goo.gl/m11wvR . They can dive into this further with you. Hope this gets resolved!
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