@TeamYouTube my 4k video has been stuck at 360p for one hour. Last night I uploaded it privately and it was at 1080p within minutes. What's the deal here? Should I re-upload again?
Higher resolution videos take more time to render depending upon the upload traffic and other factors. In this case, we'd suggest you to give it sometime for the system to update the quality of the video after you've uploaded it. Let us know if it's still otherwise.
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It's still otherwise. I waited almost 2 hours for it to get past 360p. Last time I uploaded it, it was at 1080p within minutes. It's only a 6 minute video.
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Got it, thanks for the update. Share more details in a feedback report using these steps: https://goo.gl/WdI0BK . That helps us identify and fix issues. Make sure you're logged into the account experiencing the issue when you send it in!
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