Hi there, we'd like to help. Have you tried on a different device? Also, could you share a screenshot of the error message? And to change the channel name, you can follow the steps listed here: https://goo.gl/vcZA7C . Keep us posted.
It may be possible your channel is connected to a Brand account. In which case, try logging in with the account connected as the "Owner" to make changes. Here's how you can check if your channel is connected to a Brand account: https://goo.gl/CemGTs . Let us know if this helps.
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Hmm, looks like its a device issue. Have you tried checking on a different device? Also, share a feedback report from the account and device experiencing the issue. Here are the steps: https://goo.gl/WdI0BK . You may not get a response. But that should help us investigate.
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