No.I can't email them. Then how could i get help from them
That's doesn't seem right, have you tried reaching out to our Creator Support team? Here's how: https://goo.gl/BxLi8H . They can dive into this further with you.
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Thanks for trying. We've passed this along to our Creator Support team to take a look. While we can't share any specific timeline, you'll receive an update on the email address associated with your channel. Appreciate your patience in the meantime.
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