@YouTube @TeamYouTube I’m having difficulties with the YouTube app
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Replying to @CarrotHangout
We'd like to help. Mind sharing more details about the issue? Thanks.
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Replying to @TeamYouTube
I’m not sure if we can like our own videos anymore, but it doesn’t let me do that. Occasionally, on other creators’ videos, my likes and dislikes are removed. Yesterday I disliked a video and when I came back to the video, it didn’t show that the dislike was still there.
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Replying to @CarrotHangout
That's odd! Could you tell us which device are you using? Also, when you try to like/dislike a video, does that show up under 'Liked video'/ 'disliked video' playlist? Keep us posted.
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Replying to @TeamYouTube
I’m not sure about when it removes dislikes because it doesn’t happen too often, but it always removes my likes on my own videos. I’m on mobile (Apple). When it happens, it doesn’t even show up in liked videos playlist.
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Replying to @CarrotHangout
Thanks for the info, does this happen across devices? Also, let us know if reinstalling the YouTube app helps fixing the issue?
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Replying to @TeamYouTube
I tried on my pc and the video is already liked. It just doesn’t show up on my phone. I’m gonna try reinstalling the app
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Replying to @CarrotHangout @TeamYouTube
I redownload and the likes still don’t show up. The like added on, I guess it just didn’t highlight it in blue to show that I liked it when I’m on mobile
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Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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