@TeamYouTube what’s going on with subscribers unable to comment on ANY Livestream? I now heard from 5 people with the same problem.
Just to confirm, have you tried checking this on a different device to see if it's happening there? Let us know.
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Confirmed - happening on multiple device types (laptop, mobile)
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Hmm, clearing your browser's cache and cookies clears things up on desktop, updating or reinstalling the app often fixes most issues on your mobile device. Let us know how it goes.
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Spoke with the users who are having the issue and had them clear cache and/or reinstall the app. They are still experiencing the same issue of being unable to comment in ANY Live streams.
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Appreciate the info. Share more details in a feedback report using these steps: https://goo.gl/WdI0BK . You may not get a direct response, but the details helps us identify and fix issues.
End of conversation
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