@TeamYouTube It's been two weeks since the videos I load do not go in HD (high definition), I have not changed anything in the export and the load, this is very frustrating because I do not understand the cause
We've checked and we see the upload available at 720p. Could you please send us a screenshot of the issue? Keep us posted.
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the video processed in 720p should be 4k, and if you try to watch it the video crashespic.twitter.com/PBDeAfo87d
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That's odd. What device are you using? Does this happen across devices? Also, have you checked our our Help Center article on how you can troubleshoot video streaming issues: https://goo.gl/uUDffs ? Keep us posted.
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