Hey @TeamYouTube please fix your mobile app to not stop autoplaying videos when your screen is off. Its kind of annoying that I have to every few minutes turn my screen on just so the app knows "Oh right, Im supposed to work"
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Replying to @DeshDollan
Just to confirm, are you a YouTube Premium subscriber? If no, try signing out & signing back into the account to see if that helps fix the issue. Let us know how it goes.
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Replying to @TeamYouTube
I do pay for YouTube Premium. No amount of relogging, clearing the cache, or reinstalling the app fixes it.
1 reply 0 retweets 0 likes
Replying to @DeshDollan
Thanks for the info. Let’s connect you with the YouTube Premium support team for next steps: https://goo.gl/m11wvR . Hope this gets resolved.
2:23 PM - 16 Jan 2019
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