@TeamYouTube I’m not able to watch any YouTube videos and I’m not sure why. I launch the app and I’m greated with the loading/refresh symbol and a white screen. Once it loads, links appear on my screen and I’m only able to click those. It goes normal, but the video doesn’t load.
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Replying to @SkymeryYEET
That's definitely strange. What device are you using? Also, does this happen across devices? Let us know and we'll take a look.
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Replying to @SkymeryYEET
Thanks for the info. Just to confirm, have you already tried resetting the app on your device? Let us know if that helps.
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Replying to @TeamYouTube
I have reset the app and my 3ds, and I even uninstalled the app and redownloaded it, but it still doesn't work. The YouTube app is the only thing that is having problems and it's not very cash money.
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Sorry for the trouble. Please send a feedback report directly from YouTube with these steps for us to work on it: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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