@TeamYouTube Is there an issue at the moment? My latest video was playing perfectly all morning, however all of a sudden it's now two minutes shorter and suddenly cuts off. Please help.https://youtu.be/SuctoxEENZg
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Replying to @SenderoSeeker
We haven't seen any similar reports. Have you tried clearing your browser’s cache & cookies: https://goo.gl/HZi6cx ? Try using Incognito mode or a different browser/device to see if that makes a difference. Also, what's the duration of the video you've uploaded? Let us know.
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Replying to @TeamYouTube
Yes I have tried those things and no change. It's not just me, my viewers have also commented. The original length was 14.40 but now the length is even displayed as 12.30
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Replying to @SenderoSeeker
Thanks for the info. Do you see the same duration in the 'Video Manager' page? If yes, please try re-uploading the video to see if that makes any difference. Keep us posted.
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Replying to @TeamYouTube
No, that has also changed to 12.30. if I reupload it will be seen as a duplicate and I will lose my views on current video. Also it takes 24 hours for me upload a video. Googling this I have seen reports of this as far back as 2016. It isn't a new issue.
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Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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