@TeamYouTube I can’t comment on any live-streams including my own. Have I done something to cause this? I never received any kind of information regarding this. Thank you.
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Replying to @CamChild1
We'd like to help. What device are you using? Are you getting an error message while posting a comment? Additional screenshots would be helpful. Thanks.
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Replying to @TeamYouTube
Both mobile and PC. The only error I am getting is that when I try to comment, a red X pops up and says, “ERROR try again.”
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Replying to @CamChild1
Thanks for confirming. Could you ask your subs to uninstall and reinstall the app if they are on mobile, and clear cache & cookies if on browser? Let us know how that goes.
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Replying to @TeamYouTube
Tried it, even went on a random livestream, and again, I was unable to chat. My messages appeared in grey and never showed up on any live chat plugins that the streamers were using.
1 reply 0 retweets 0 likes
Hmm, try on a different device/browser. Also, try using the Incognito mode. Let us know if that works.
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