@TeamYouTube Hi. I am trying to get a custom url for my channel, however, when I try, it will not allow me to type in the url I want.
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Replying to @fiddlybiscuitss
Hey there, we'd like to help. Could you let us know the device you're on and send a screenshot, if possible for us to have a closer look at it? Also, have you checked our Help Center article which has info how you can claim a custom URL: https://goo.gl/Yvxe9K ? Let us know.
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Replying to @TeamYouTube
iPhone XR is my device.pic.twitter.com/pI29ABlbcd
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Replying to @fiddlybiscuitss
Thanks for the info. Have you tried using another device to see if that makes a difference? Keep us posted.
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Replying to @TeamYouTube
I have tried on my iPad and it’s the same situation
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Replying to @fiddlybiscuitss
Thanks for checking. Could you try using a desktop/laptop to see if it helps? Keep us posted.
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Replying to @TeamYouTube
Given it a few day... tried again and still the same issue.
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Replying to @fiddlybiscuitss
Hi there! Our team would like to help you out with this. Could you share your channel URL for us to take a closer look into it? Thanks!
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Replying to @TeamYouTube
my current url is http://youtube.com/chugggaconroy2 I would like it to be /fiddlybiscuits I made that username when I was a child and do not wish to have it anymore.
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Thanks for the URL. We've passed this along to our Creator Support team. Look out for an email update from us.
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