We'll be glad to help. Have you checked our article on common uploading errors to resolve the issue: https://goo.gl/EpTCWC ? You can select the error you encountered and follow the troubleshooting steps suggested. Let us know if this helps.
Hmm, if you haven't already, try clearing your browser's cache and cookies to see if that fixes things. Here's how: https://goo.gl/V24Q7D . Keep us posted.
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Thanks for trying. To help the right team better investigate, can you send a feedback report from the device/account having the issue: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues, thanks.
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