@YouTube there is a bug with your iphone app. Every time I try to play a video, it stops working and lags. Can you fix this?
We'd like to help. What happens when you try to play a video? Are you receiving an error message? Also, have you tried reinstalling the app to see if it makes a difference? Keep us posted.
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I’ve tried reinstalling the app but still nothing happens. The app keeps on crashing. When I play a video, it lags and stops working at all and my phone heats up. There is no error message at all just the app crashing and lagging extremely.
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Got that. Just to confirm, are there any OS updates on your device? Let us know.
End of conversation
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